If a reboot doesn t work.
Fios internet not working red light.
The cable connecting the broadband home router to the fios optical network terminal ont is connected securely.
Using the my fios app select.
The broadband home router is plugged directly into a working electrical wall outlet not a power strip and the power cord is connected securely on both ends.
Unplug the power cord to your router for 15 seconds and then plug it back into the electrical outlet.
Even if you are not currently using the internet your router still needs be turned on so that fios tv can function properly.
Pressing and holding the red reset button located on the back of the fios router will restore the router to the factory default settings shown on the label located on the side of your router.
Your ont may be mounted on a wall in your garage a closet or outside.
To manually reset your router.
Restarting rebooting your router or set top box resets your device and often fixes the problem.
Give the router some time to connect to the internet and wait until the internet light becomes steady white.
If changing the location doesn t help signal strength and if you are currently using the fios advanced wi fi router mi424wr rev.
I or the fios quantum gateway gs1100 shown left you can improve wi fi coverage by purchasing a fios network extender from the fios equipment and accessories store the fios network extender is a wireless network adapter that extends the reach and.